Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Clotles. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
* United States: 5–12 business days
* United Kingdom: 5–12 business days
* International Orders: 7–15 business days
Delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping fees, if applicable, will be displayed at checkout before you complete your purchase.
Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided at checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will work with the shipping carrier to investigate the issue.
Contact Us
For shipping-related questions, please contact:
Email: info@clotles.com
We aim to respond within 24–48 business hours.